The almost universal policy is that when an airline cancels your flight, regardless of cause, you have a right to a full refund equal to the remaining value of your ticket. Related: Strategies to Get a Refund on a Non-Refundable Airfare Some, however, limit cancellation procedures to cases where the airline can't get you to your destination without a delay-either a "reasonable time" in some contracts or a specific time, such as 90 minutes, in others. In general, airlines define "cancellation" pretty much as you'd expect. Although general provisions are similar, you will find significant airline-by-airline variations in cancellation policies in four major areas.
In addition, most airlines promise various forms of assistance if they cancel your flight for a reason within the line's control, but not when they cancel the flight because of bad weather or some other force majeure factor.
Some airlines go beyond those bare-bones rights.
Will southwest rebook on another airline plus#
Your rights as a canceled passenger derive solely from the airlines' contracts of carriage, plus relevant principles of general contract law.Īll airline contracts go to extremes to make sure you understand that (1) airlines do not guarantee schedules, and (2) airlines are never responsible for consequential damages-losses you might suffer because you don't arrive at your destination on time or at all.īut in a routine cancellation, you have two basic contractual rights on any airline, subject to minor variations: either (1) a seat on your original airline's next available flight, or (2) a refund for the unused portion of your ticket. The only federal laws or regulations applying to so-called "irregular operations" deal narrowly with bumping due to an oversold flight and extended tarmac delays. You might be surprised to find that, in the U.S., no federal law or regulation specifies what "rights" you have when an airline cancels your flight. While these numbers are the highest they’ve been since 2015, your odds of being canceled are still slight, but you can face some real hassles if it does happen. domestic flights were canceled, and only about 0.23 percent have been diverted to an airport other than the original destination. According to recent data, so far this year, 2.5 percent of all U.S.
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